OFFERING COMPREHENSIVE RESOURCES TO HEALTH CARE DELIVERY CUSTOMERS Providing Key Business Services for Affiliate Companies  | Johnson & Johnson Health Care Systems provides national, managed care, government and large hospital customers with a single point of contact for products from most of the Johnson & Johnson domestic companies serving the pharmaceutical, medical devices and diagnostics markets. In addition to account management, we also consolidate a wide range of business support services for many of these companies. These include contract management, supply chain and e-business. J&J HCS also has a growing service business -- consulting and management service capabilities for acute care and ambulatory provider settings as well as health and fitness services for employers. |
A Focus on Customer Satisfaction and Operational Excellence Drawing on the breadth of Johnson & Johnson resources, our approach to business is to work closely with customers to create and implement customized solutions to their needs in a challenging health care environment. The goal is long-term relationships that support high quality, cost-effective health care. Our resources include our own growing consulting and services capabilities with offerings of surgery consulting, ambulatory surgery management, operations redesign and contract materials management. Additionally, our health and fitness services maintain a high customer satisfaction rating with the clients we serve, many of them Fortune 500 companies. This long-term focus is also reflected in the integrated business support services we provide customers on behalf of the pharmaceutical, medical devices and diagnostic companies within Johnson & Johnson. From contract offer development and administration to the complete supply chain (order placement, shipping, billing and collection) to e-business solutions through Johnson & Johnson Gateway and the Global Healthcare Exchange, we strive for operational excellence through state-of-the-art technologies and skilled, highly dedicated people. About Us |
